How To Fix Media Offline In Premiere Pro

Adobe Premiere Error: Media Offline

Media offline

"Media Offline" placeholder graphic

Sometimes in Adobe Premiere Pro you'll meet a red frame like the ane pictured right, with the words "Media offline" written in several languages. This bulletin tin announced in whatsoever of the monitor panels. If it's in the programme monitor, you'll see a corresponding red frame in the timeline.

"Media offline" means that Premiere Pro can't notice the media file that it is supposed to exist showing.

Sometimes this is intentional or expected, for example, you may have some files on a separate hard drive that isn't currently turned on. In some cases you lot can go along working without actually needing to run across the offline files, and everything volition come up right once the difficult bulldoze is turned back on. In nearly cases all the same, you practise want to be able to see these files if you're going to be doing any editing that includes them.

If the offline message is not expected, you lot demand to find out why Premiere Pro can't find the file.

The first step is to look on your hard drive to see if the file is where yous call up it is. If y'all don't know where the file is supposed to be, first find the file in your Project Panel (you can do this from the timeline past correct-clicking the prune and selecting Reveal in Projection). Right-click the file in the Projection panel and select Reveal in Explorer (or the Mac equivalent). This will open Windows Explorer (or Mac Finder) with the location of the folder that should incorporate the file.

If the file is non there, you need to search your figurer to observe out where it is. Once y'all've located it, go back to Premiere Pro. Right-click the file in the Projection Panel and select Link Media or Supersede Media (both have essentially the same effect in this instance). Locate the file and select it to re-link the file, and the trouble should exist stock-still.

If the file is in the correct identify but you're still seeing the Media offline message, it means that Premiere Pro simply can't open up it. At that place are numerous possible reasons for this and no single like shooting fish in a barrel fix. In my feel I've found that the following steps usually result in a ready:

Using Windows Explorer (or Mac Finder), delete whatsoever associated XMP files. Premiere Pro volition automatically recreate the XMP file.
rename the file then try re-linking Premiere Pro as per the instructions above.
Re-capture or re-ingest the file.
If all else fails, try using another file converter to transcode the file into a unlike format, and then re-link to the new file from Premiere Pro. This will unremarkably result in a loss of quality and is something to be avoided unless admittedly necessary.

Media pending

"Media pending" placeholder graphic

Media pending

A slight variation is the "Media pending" bulletin shown on a yellow gradient background. This usually happens when you start open a project or import a file. It means that Premiere Pro is processing the file ready for brandish and editing.

This message normally disappears after a few seconds but information technology may take longer depending on the size of the project and files, and the format of the file.

Author: , Originally published: 2012-08-16